|
Welcome
We would like to welcome you and
provide you with some valuable information.
If you are viewing this page, you have not
uploaded your site and replaced the default index page for your domain.
In any example suggesting YourDomainName.com,
always replace YourDomainName.com with your actual domain name.
Control Panel
You can access your control panel at http://YourDomainName.com/cpanel/
using your assigned GetMeHosted.com user name and password.
FTP
ftp://YourDomainName.com. You will need to upload your files for your site to your
/public_html/ directory and cgi files to your /public_html/cgi-bin/
directory.
Mail
All Incoming (POP3) and Outgoing
(SMTP) settings will be mail.YourDomainName.com. Your login (user name) when
configuring your email client will be your full email address (YourUserName@YourDomainName.com). Not
simply YourUserName. You can access your web based email at
http://YourDomainName.com/webmail/
Name Servers
Your GetMeHosted.com name server
information is
included in the welcome email you received after your account was
configured. It will show something like, NS#.GETMEHOSTED.COM and
NS#.GETMEHOSTED.COM.
Support
All support requests will be
directed to and handled through our
Ticket Desk Support System located
within your billing control panel. This method enables us to keep good records
and provide the best support, as requests are delegated to the correct
department most efficiently. Please do not email
support@getmehosted.com unless you are
receiving no response from the Ticket Desk.
Frequently Asked Questions
We ask you to please search our
FAQ archive before requesting support, as there may be helpful information in
there to address your needs. You may want to acquaint yourself with our
FAQ page in your spare time
to familiarize yourself with all the valuable information provided.
Forum
We provide our members with a community forum. Although GetMeHosted.com staff may visit on occasion; they do not monitor
or supply support through this forum. The GetMeHosted.com Community Forum
is for our members to communicate with each other exchanging ideas,
scripting help, web design, requests, etc. All server related support
issues are to be submitted through our
Ticket Desk Support System. The GetMeHosted.com Community Forums are located
at
GetMeHosted.net.
Once you register for the forum, please submit a ticket
and supply your forum user name so that you will be able to view all Categories.
Once again; Welcome!
GetMeHosted.com Support Staff
|